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EXCHANGES: (ONE TIME EXCHANGE PER ORDER)
To exchange an item for another size, please follow these instructions:
If your item was personalized (had any engraved message on the inside or outside of the ring) please include a check or money order for $12 for the personalized ring exchange fee. If you prefer to be invoiced through paypal to pay with a credit card or paypal account, please indicate that on the invoice and we’ll email it to you for payment upon receipt. Because your credit card was securely encrypted online, we are not able to charge the fee to your original payment method. This is for your security and protection. If your item was not personalized, the exchange is free. Within a week we’ll send back the new item with the same personalized message (if applicable).
Items can be returned for a refund within 30 days of purchase. Items must be returned in new, unworn condition, and must include the original packaging to qualify for a refund. For orders over $30, email us at email@example.com to request a prepaid return label. Please provide us with your last name and order number. Within 48 hours we’ll email you the prepaid label to send back your item for a refund. Please include a copy of the invoice and write “return”.
Your refund will be issued within one week. Personalized items are not eligible for return.
3440 Lehigh St #292
Allentown PA 18103
Questions? Contact us at firstname.lastname@example.org